Canonical URL: https://humblemonkeys.com/review-studio > Draft and edit thoughtful responses to customer reviews. A local template-based test product from Humble Monkeys with no automatic publishing. A HUMBLE MONKEYS WORKING DEMO # Customer review reply editor Draft a response from a customer review, then edit the wording before using it. [Open the studio](https://humblemonkeys.com/review-studio#reply-studio) Local demo · Template-generated · Always review before use REPLY STUDIO LOCAL DEMO THE REVIEW ★★★ ★★ “Beautiful room. Great location. Check-in took a little too long.” A THOUGHTFUL START Thank you for sharing your feedback. We’re sorry that parts of your experience fell short. Mixed feedback Ready to edit Template-generated. Always yours to review. 01 / THE WORKSPACE ## Draft a review reply Runs in your browser **Sample reviews** Choose a fictional review to try. [Action: Positive The lovely café] [Action: Mixed The mixed stay] [Action: Negative The missed mark] [Action: Mixed Five stars, with a catch] ### Form: page_draft_review Prepare a template-based review reply in the local workspace. Review replacement prompts before discarding edits. Nothing is published. 01 ### The customer’s side. A little context goes a long way. Business name Required [Field: Business name Required; name=business; input; required; maximum 80 characters] Customer review Required [Field: Customer review Required; name=review; textarea; required; maximum 4000 characters] Avoid entering private customer information. 0 / 4,000 Star rating Required [Field: Star rating Required; name=rating; select; required; options: 5, 4, 3, 2, 1] Your business voice [Field: Your business voice; name=tone; select; options: warm, professional, direct] Reply length [Field: length; name=length; radio] Short [Field: length; name=length; radio] Standard [Field: length; name=length; radio] Detailed Length changes the template. Your edits stay yours until you regenerate. Optional follow-up contact + Public business contact [Field: Public business contact; name=contact; text; maximum 160 characters] Business email, phone, or https:// website. Leave blank to omit a follow-up invitation. [Field: contactPermitted; name=contactPermitted; checkbox] I’m permitted to include this business contact in a public reply. [Action: Create reply draft] Uses transparent templates, not an AI service. 02 ### Your side of the conversation. A starting point. You make it yours. Editable reply draft **Good words start here.** Add the review, choose your voice, and create your first draft. [Field: Editable reply draft; name=rs-draft; textarea; maximum 6000 characters] Create a draft to unlock the editor. 0 words · 0 / 6,000 [Field: Reference file (human attachment); checkbox] I’ve reviewed this reply for accuracy, privacy and suitability for a public response. [Action: Copy reply] [Action: Download .txt] Nothing auto-publishes. You decide where and when to use your reply. How this draft is made + Rating sets the starting acknowledgement. Simple keyword checks flag possible mixed feedback. Voice and length choose fixed wording. It cannot understand nuance, verify events, or resolve complaints. **Save your draft** Saving is manual and stays on this device. [Action: Save locally] [Action: Restore save] [Action: Reset] [Action: Clear saved session] Saving includes the review and your edits. Anyone using this browser profile may be able to restore them. Use “Clear saved session” when finished on a shared device. Your workspace is empty. Add a review or try a sample. 02 / THE HUMAN PART ## Review each draft before using it 01 ### Read the whole story. A star rating is only one signal. Templates can miss sarcasm, subtle complaints and context. Read the original review yourself. 02 ### Say only what you know. Edit out anything that doesn’t fit. Add specifics only if they’re verified and appropriate to share publicly. Keep customer details private. 03 ### Keep the next step real. Use a contact your business actually manages. Don’t promise an outcome you haven’t agreed to. Handle serious concerns with your team. ## A few useful answers Is this using an AI model? No. This working demo runs fixed templates and simple keyword rules in your browser. It does not call an LLM or external API. The rules are visible next to your draft, and you can edit every word. Can it publish my reply? No. Copy or download a reviewed draft, then choose whether to post it yourself. This tool does not connect to review platforms or send follow-up messages. What happens to my review? It stays in the open workspace unless you choose Save locally. That stores one session in this browser profile on this device. Restore loads it, Reset clears the open workspace, and Clear saved session removes the browser save. Download includes both the original review and your reply. Will it understand every kind of feedback? No. Ratings and simple English keyword checks are rough signals. Sarcasm, multilingual reviews, subtle concerns and serious allegations need your judgment. Drafts do not quote review details, verify events, or invent refunds, fixes or promises. --- [Studio catalogue](https://humblemonkeys.com/studio.json) · [Agent tool schemas](https://humblemonkeys.com/agent-tools.json) · [Agent guide](https://humblemonkeys.com/for-ai)